Support

Need help? You're in the right place.

Contact

The fastest way to reach me is email: [email protected]. I read every message and typically reply within 1–2 business days.

When reporting a bug, including a short description of what you were doing, which device you're on (iPhone model + iOS version), and a screenshot if possible makes it much easier to diagnose.

Frequently asked questions

How do I add a holding?

From the Portfolio tab, tap an account to expand it, then tap Add holding. Search by ticker symbol or company name — StockPal covers 70+ exchanges globally.

How do I add a fixed deposit or savings account?

When adding a holding, pick Fixed Deposit or Savings from the Type picker. You'll enter the principal amount, interest rate, and (for FDs) the maturity date. StockPal accrues interest automatically so your net worth stays accurate.

Can I edit an account name after creating it?

Yes. Long-press an account on the Portfolio tab to open its detail sheet, then tap Edit. You can change the name and institution — currency is fixed to prevent data inconsistency.

Which currencies are supported?

StockPal supports 12+ base currencies including USD, SGD, HKD, GBP, EUR, JPY, AUD, CAD, CNY, INR, KRW, and CHF. You pick your base currency in Profile → Preferences. Holdings stay in their trading currency and are converted to your base currency using daily forex rates.

Why is my stock search not finding a specific ticker?

StockPal searches across EODHD, Yahoo Finance, and Twelve Data. If none of them return the ticker, it may be a delisted security, an OTC stock, or a market we don't yet cover. Try searching by company name instead of the ticker. If the stock is listed but still missing, email me with the ticker and exchange and I'll investigate.

How is the Discover tab personalized?

Discover generates three daily picks — Diversify, Dividend income, and Trending — based on your current holdings. It uses an AI model that sees your sector weights and held tickers, but not your email or any other personal information. Free users see one pick per section; Premium users see two and can chat with the AI about their portfolio.

How do I restore a Premium purchase?

Open Profile → tap your membership section → tap Restore Purchases. This re-verifies with Apple and re-enables Premium if your subscription is still active.

Can I use StockPal without signing in?

Yes. Tap Continue as guest on the welcome screen. Your data stays on your device only. If you sign in with Apple later, your guest data is migrated to your account automatically.

Account & data

How do I delete my account?

Open Profile → Delete account, then type DELETE to confirm. This permanently removes your accounts, holdings, and watchlist from our servers. The operation is immediate and irreversible.

How do I export my data?

Data export isn't built into the app yet. If you need a copy of your portfolio data, email me and I'll send you a JSON dump.

Is my data private?

Yes. StockPal does not use analytics SDKs, advertising networks, or trackers. Your portfolio data is stored on Cloudflare Workers + D1 and is only accessible to you. See the privacy policy for details on what's collected and why.

Still need help?

Email [email protected] and I'll get back to you as soon as I can.